Shipping policy

Shipping Policy

Order processing
We process orders within 2-5 days, excluding weekends and holidays. Processing time is separate from shipping time. If an item is made to order or has a different processing time, we’ll note that on its product page.

Shipping destinations and rates
We currently ship to US & Canada. Available shipping methods and their costs are shown at checkout before you place your order.

Estimated delivery times
After your order ships, estimated delivery is 5-7 business days for domestic orders and 7-10 business days for international orders. These are estimates, not guaranteed delivery dates. Carrier delays, weather, holidays, and customs processing may affect arrival times.

Tracking
If tracking is available for your shipping method, we’ll send tracking information to the email address provided at checkout when your order ships.

International orders
Customers are responsible for import duties, taxes, and customs fees, or whether these are collected at checkout.

Incorrect addresses and delivery issues
Please check your shipping address before placing an order. If you notice an error, contact us at MyVibeMyVibes@gmail.com as soon as possible. We’ll try to help, but we can’t guarantee an address can be changed after an order has been processed. If your package is delayed, lost, or arrives damaged, contact us at MyVibeMyVibes@gmail.com with your order number so we can look into it.

Contact us
For shipping questions, email MyVibeMyVibes@gmail.com